Strategies for Cultivating a Data-Driven Culture | Kshira Saagra (Chief Data Officer at Latitude Financial Services)

On this episode of The Data Storytellers podcast, we discuss strategies for building a data-driven organization with a focus on customers, outcomes, and cultural adoption. Host Laszlo Mucsi sits down with Kshira Saagra to explore challenges in implementing data initiatives and expectations around data access, personalization, and infrastructure foundations. They examine approaches for overcoming resistance through relationship building, storytelling, and decentralized leadership. Listeners will gain practical guidance on transforming organizations by empowering all roles with data literacy and driving business success through customer insights and outcomes.

Connect with us:

• Website: https://thedatastorytellers.com/

• LinkedIn: https://www.linkedin.com/company/the-data-storytellers

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• Apple Podcast: https://podcasts.apple.com/gb/podcast/the-data-storytellers-podcast/id1493766476

00:00 - Intro

02:26 - Evolution of role

05:17 - Challenges of the CDO

08:48 - Expectations

12:35 - Initial strategy

17:23 - Tactical approach

20:10 - The right questions

21:21 - Foundations and challenges

24:54 - Getting funding

27:18 - Communications style

30:53 - Storytelling approach

34:19 - Endgame?

38:05 - Opportunities

41:41 - Prioritizing

43:48 - Planting seeds

45:57 - Recommendations and closing