Building Trust Through Data Leadership | Vukosi Sambo (Head of Data Solutions at AfroCentric Group)
On this episode of The Data Storytellers podcast, we discuss the journey of Vukosi Sambo - a healthcare data analytics leader, exploring how building trust-based relationships through humility, transparency and continuous engagement can empower stakeholders and drive organizational change. We also examine the importance of human-centric data leadership and storytelling in engaging end users, as well as considerations around data ethics, privacy, and sustainability in large organizations.
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00:00 - Introduction
00:50 - Discussion of trends in data-driven culture and storytelling in healthcare
02:07 - The importance of human-centric data leadership
03:57 - Falling in love with the data profession
05:16 - Continuous communication and accurate predictions build trust
06:51 - Changes seen in the data industry over time
08:01 - Focusing on individuals to change organizational culture
09:34 - Never being wrong by building responsive systems
11:34 - Challenging assumptions about data-driven culture
13:15 - The importance of trust in leadership and relationships
14:23 - Building trust through principles, boundaries and humility
16:16 - Example of managing changing customer demands
17:31 - Changes seen in healthcare data analytics over 10+ years
18:49 - Data ethics, privacy, and corporate responsibility
20:07 - Private sector champions of data ethics and sustainability
21:18 - Thank you and potential for future conversations
